Return Policy

 Return Policy

Unfortunately due to Covid-19 and hygiene reasons we don’t accept returns or exchanges for change of mind purchases.

A refund will only be accepted if a product is faulty. If you have received a product to be incorrect, damaged or faulty, please provide details (including photos) within 7 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly.

Please contact our customer care team at etherealskincare@gmail.com and include your order confirmation number in the subject line so we can find your order easily and process your request promptly. 

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